Frequently asked questions.

Credit card, debit card, UPI, netbanking, wallet and EMI, through the integrated payment gateway. Supported card networks are Visa, Mastercard and RuPay.

Any bank account in India that can receive IMPS or NEFT. You enter the account number and IFSC, and the account is verified against the bank before any transfer is attempted.

IMPS is near-instant and runs outside banking hours. NEFT is processed in the banking system’s batch cycles, so it settles later on working days. The rail used is recorded on the receipt.

No. The agency signs in with its agent code and registers the tenant as a sender. The tenant confirms their mobile by OTP and pays through the gateway.

Payments at or above ₹50,000 carry an additional PAN verification of the sender, alongside the OTP confirmation of their mobile number. Below that threshold the OTP and the beneficiary bank verification apply as usual.

The beneficiary check returns the name the bank holds on file for that account, and that returned name is what the platform stores and prints. It is the version that matters if the payment is ever disputed.

It carries both parties, the bank, a masked account number, the bank reference (RRN), the order ID and the live status — printable behind it.

From a rate card that varies by payment method and card type: a service charge, a distributor margin and an agent margin, plus GST. The full split and the landlord’s net amount are shown before you confirm. Rates are set per agreement.

When the bank confirms the transfer failed, the amount is reversed to your wallet automatically — no support ticket needed. The bank’s reply and the refund are both recorded against that transaction. See the refund and cancellation policy.